How can we help you today?
You can email and call us. We are there for you 24/7, every day.
Ordered before 12:00 = shipped the same working day 🚀
We are happy to help you
Monday - Friday: 9am - 5pm
+31 85 400 8 004
We try to respond within 24 hours
After receiving your order, we will process your order within 24 hours and orders placed on working days before 12:00 will be processed and shipped the same working day.
See delivery times per country here.
You will receive an e-mail with more information on delivery after ordering.
Always contact us directly if you have any questions about our shipping policy or if the item has not arrived.
Every day, we process several large and small orders through our workshop. We do this with great passion and pleasure for consumers and business customers.
These include business gifts for new customers, thank-you gifts for employees, but also sustainable Christmas hampers and fully custom-made business gifts entirely in your own house style and logo branding on the cork. See our B2B page for these and other B2B options.
Orders can be returned or exchanged within 7 days of receiving the package, provided they are in original saleable condition.
Certain types of products cannot be returned, such as perishable goods (like moss, flowers or plants).
Please contact us if you have any questions or comments about our returns process.
You can email, chat and call us. We are there for you 24/7, every day.
Orders can be returned* or exchanged within 7 days of receiving the package, provided they are in original saleable condition and are not perishable.
To be eligible for return, your item must be in the same condition in which you received it, unworn or unused, and in its original packaging. You will also need an order number.
To initiate a return, please contact us at firstname.lastname@example.org. If your return is accepted, we will send you a return label if necessary, as well as instructions on how and where to send your package.
Please do not attempt to ship a terrarium that has already been made. We cannot accept returns on made terrariums or terrarium kits, but if you have any problems with these product(s), always contact us first.
Items returned to us without first submitting a return request will not be accepted. We aim to process returns within 5 working days.
In all cases, please always contact us at email@example.com
Everything you need to put together your own plant terrarium as shown in the product photo.
Giving a (DIY) terrarium as a gift is a lot of fun. But when giving a (DIY) terrarium, make sure that you take the plants out of the box as soon as possible after receipt, give them water, daylight and some love ❤️
It is best to take the DIY terrarium out of the box upon receipt and assemble it yourself. So don't wait to take the plants out of the box until the day you want to give the terrarium as a gift. The plants will not survive this.
So our advice is;
1. Assemble the terrarium yourself and give it as a gift.
2. After receipt, take the plants out of the box and give them water, daylight and love. On the day you want to give the gift, put the plants back in the paper bags and pack everything to give as a gift.
We cooperate with several resellers, dealers and dropshipping partners and platforms across Europe.
Read more about the possibilities on our B2B page and for more information contact us at firstname.lastname@example.org
Are you looking for a special business gift that will appeal to you and that your customers, business associates or employees will not easily forget? With a (DIY) plant terrarium, you give a lasting and sustainable gift that the recipient, and therefore you, will enjoy for years to come.